Banking Services & Overview Of Area For Exam Preparation

Banking services

1. Assets, liabilities and working capital of a bank.
2. Demand liabilities vs time liabilities
3. Banker’s rights (lien). Know your customer (KYC) norms, Adhar Card enabled payment, Money laundering, Benami transactions
4. Types of Bank customers and provisions related to them:
   1. Minor-Guardian, partnership firms
   2. HUF and karta
   3. NRI, PIO
   4. joint account holders
   5. Married Women
   6. partnership firm accounts
   7. public/private companies
   8. trusts and cooperatives
5. Types of bank accounts and their features:
   1. current account, savings account
   2. term deposit account, fixed deposit,
   3. PPF, senior citizen’s account
   4. NRE-rupee account, FCNR account, RFC, EEFC, escrow account
   5. Allied topic: post office savings account and National savings certificate
6. Unclaimed/dormant accounts, RBI provision for them, Death of customer, insolvent customer, liquidation, Garnishee orders
7. Types of negotiable instruments: bank draft, bank check, promissory note, warehouse receipt, Treasury bills etc.
8. Cheque:
   1. order/bearer/travel/bankers cheque
   2. endorsement, cheque-crossing,
   3. post-dated cheque, what if cheque-date is invalid (31st Feb) or holiday (2nd Oct)?
   4. when Bank should not pay, cheque-dishonor (cheque-bouncing)
   5. MICR, Cheque truncation, new CTS-system
   6. Note refund rule, clan note-policy
9. demand drafts, telegraphic transfers, safe deposit lockers
10. ATM: PIN, HWAK, White Label ATM, third party ATM
11. Debit card, credit card, smart card
12. Mobile Banking, personal banking, tele-banking, corporate banking
13. Online banking:
    1. NEFT, RGTS, EFTS, Bankwire, E-commerce
    2. networking among banks: INDONET, BankNET, RBINET, SWIFT, Point of Sale (POS) terminal
    3. core-banking solutions
    4. Electronic signature and Information Technology Act
14. Loans
    1. different type of loan products,
    2. Subprime lending
    3. mortgage, reverse mortgage, collaterals, stamp duty on loan documents
    4. lien, set-off
    5. Priority sector lending: and its subsectors. How do they apply to Domestic bank vs Foreign bank?
15. bank guarantee, letters of credit
16. Banking Ombudman: powers functions, appeal structure and Consumer courts
17. Bancassurance, cross-selling, universal / narrow / retail banking